Yahoo company account blocked: This account is locked due to the birth date that was

[LucianSavluc]

Hi,

I would greatly appreciate your feedback related to a problem we encountered.


We have a new yahoo email address we are using on flickr for the company profile. Today I changed the location on that account profile and suddenly, when I tried to login again, I was redirected to a page that says:

“Yahoo! Family Accounts

Help - Yahooligans!
Please get your mom or dad!
Note for Parents and Legal Guardians:
This account is locked due to the birth date that was entered at registration or the age given on one of the account's Public Profiles.
In accordance with the Children's Online Privacy Protection Act, Yahoo! must recognize all accounts with a birth date that indicates the user is a child, and we must receive parental consent before allowing such accounts to be opened and used. This account was not created with parental consent.
To create a new Yahoo! ID for your child, we need to collect certain personal information about him or her. We require your consent for the collection, use, and disclosure of this information. You can give this consent by setting up a Yahoo! Family Account.
If you're setting up a Family Account for the first time, we'll need a major credit card for age verification. You will not be charged!
If you are 's parent, and would like to help your child create a new Yahoo! ID:
Create a Family Account for your child and add yourself as the parent.
Please read our Yahoo! Privacy Policy to learn more about how we treat information about your child, and our Online Safety Tips for keeping your child safe.
Hi ,
You need your parent or guardian's permission to use Yahoo!. Please find your mom or dad and show them this screen.
Parents not there right now?
Check out the cool stuff at Yahoo! Kids.
If you're an adult, you or someone in your family may have used a child's birth date when signing up for Yahoo!. For security reasons, it is Yahoo!'s policy not to alter the birth date listed in our users' account information. If you would like to create a new account with the correct birth date, please feel free to do so.
“

Indeed, I recall I put the age there one year, because this was the date we started...


I tried to do different things, but I cannot fix the problem.

The odd thing is that we use this account for flickr and for the Yahoo API key. Is bad, we don’t know how to address it.

Any recommendation highly appreciated.

Lucian

[Y! FC Admin]

Hello LucianSayluc,
Please create another ID and goto this page:

http://help.yahoo.com/l/us/yahoo/profiles/general.html

Enter the details of the problem and whatever information you have. Once you receive a reply. Please get back to us. I'll provide you more information. Currently I'm locating new contact line numbers. The old ones are:

Yahoo 1-866-562-7219 -- 1 877 469 7847


BUSINESS ACCOUNTS 1-866-800-8092
Yahoo Small Business: 866-562-7219

Yahoo! Inc.
701 First Avenue
Sunnyvale, CA 94089
Tel: (40 349-3300
Fax: (40 349-3301

Sorry for the late reply.



Unless if anyone has a fix for this =)

Originally Posted by LucianSavluc

Hi,

I would greatly appreciate your feedback related to a problem we encountered.


We have a new yahoo email address we are using on flickr for the company profile. Today I changed the location on that account profile and suddenly, when I tried to login again, I was redirected to a page that says:

“Yahoo! Family Accounts

Help - Yahooligans!
Please get your mom or dad!
Note for Parents and Legal Guardians:
This account is locked due to the birth date that was entered at registration or the age given on one of the account's Public Profiles.
In accordance with the Children's Online Privacy Protection Act, Yahoo! must recognize all accounts with a birth date that indicates the user is a child, and we must receive parental consent before allowing such accounts to be opened and used. This account was not created with parental consent.
To create a new Yahoo! ID for your child, we need to collect certain personal information about him or her. We require your consent for the collection, use, and disclosure of this information. You can give this consent by setting up a Yahoo! Family Account.
If you're setting up a Family Account for the first time, we'll need a major credit card for age verification. You will not be charged!
If you are 's parent, and would like to help your child create a new Yahoo! ID:
Create a Family Account for your child and add yourself as the parent.
Please read our Yahoo! Privacy Policy to learn more about how we treat information about your child, and our Online Safety Tips for keeping your child safe.
Hi ,
You need your parent or guardian's permission to use Yahoo!. Please find your mom or dad and show them this screen.
Parents not there right now?
Check out the cool stuff at Yahoo! Kids.
If you're an adult, you or someone in your family may have used a child's birth date when signing up for Yahoo!. For security reasons, it is Yahoo!'s policy not to alter the birth date listed in our users' account information. If you would like to create a new account with the correct birth date, please feel free to do so.
“

Indeed, I recall I put the age there one year, because this was the date we started...


I tried to do different things, but I cannot fix the problem.

The odd thing is that we use this account for flickr and for the Yahoo API key. Is bad, we don’t know how to address it.

Any recommendation highly appreciated.

Lucian

[nisawad]

Was any solution found for this? I'm having the same problem!